1. POPIA Compliance & Commitment to Privacy
At Offurn Office Furniture Solutions (Pty) Ltd, your privacy is a top priority. We are fully committed to protecting your personal data in strict compliance with the South African Protection of Personal Information Act (POPIA). This policy outlines how we collect, secure, and utilize your data when you interact with our website or place an order.
2. Information We Collect & Why
When you request a formal quote, place an online order, or subscribe to our newsletter, we only collect the personal data strictly necessary to fulfill your request. This may include your name, email address, contact number, company details, and physical delivery address.
Purpose of Collection: We utilize this information exclusively to process your orders, arrange logistics and deliveries, issue tax invoices, and communicate vital updates regarding your purchases.
3. Secure Payments & Third-Party Sharing
Payment Security: Offurn does not store, process, or have access to your raw credit card data. All online transactions are securely encrypted and handled off-site by trusted, PCI-DSS compliant third-party payment gateways.
Logistics Partners: We only share your strictly necessary delivery data (name, address, and contact number) with our vetted logistics, courier, and installation partners solely for the purpose of fulfilling your order securely and on time. We do not sell or trade your data to marketing agencies.
4. Cookies & Digital Tracking
Our website utilizes secure cookies essential for the operation of our digital shopping cart (Snipcart) to remember your configured items while you browse. We may also use standard, anonymized analytics tools to understand how visitors interact with our website, allowing us to improve our user experience and product offerings.
5. Your Rights Under POPIA
Under the Protection of Personal Information Act, you maintain full control over your personal data. You have the right to request access to the personal data we hold about you, request corrections to inaccurate data, or request the complete deletion of your data from our systems (subject to our legal and tax retention obligations dictated by South African law).
For any privacy-related inquiries, data requests, or to contact our designated Information Officer, please reach out to us at info@offurnofficefurniture.co.za.